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Consumer Electronics Company Eliminates Unauthorized Resellers
Discover how a major electronics brand identified and removed thousands of unauthorized gray market sellers.
12,000+ listings removed
94% seller compliance rate
MAP policy restored
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The Challenge
This consumer electronics company faced growing threats from counterfeiters and unauthorized sellers across multiple online platforms. Their manual monitoring process couldn't keep pace with the scale of the problem, and violations were multiplying faster than they could be addressed.
Key challenges included:
- Thousands of unauthorized listings across 20+ marketplaces
- Counterfeiters creating new accounts faster than manual removal
- Difficulty identifying modified product images and descriptions
- Limited visibility into repeat offenders and coordinated operations
The Solution
The company implemented MadEyeLabs' comprehensive brand protection platform, which provided AI-powered discovery across all their key platforms and automated the entire enforcement workflow.
Continuous monitoring across 20+ marketplaces
4-tier visual detection for product images
Automated takedown submissions with tracking
Offender profiling and campaign clustering
“MadEyeLabs gave us the visibility and tools we needed to finally get ahead of the counterfeiters. The results speak for themselves.”
— Brand Protection Director
The Results
Within the first 90 days of implementation, the company saw dramatic improvements across all key metrics:
12,000+ listings removed
94% seller compliance rate
MAP policy restored